The Real Agent Guard mobile app for agents is easy to use. It takes seconds to login to a location. A countdown timer starts running immediately. To reset, just click the "Reset Timer" button and enter a PIN you setup. If the countdown timer hits 00:00, your team gets an alert and your phone starts broadcasting your location in real-time.
More importantly, Real Agent Guard works when you can't. In the event of an emergency, alerts are sent out without any effort on your part. When your timer runs to zero, your team knows to try to contact you. We call this "Active Security" and is a critical component to any security solution.Learn More about Active Security
We always recommend you take a photo of your client or at least their license plate. In the event of an emergency, this information can help law enforcement with invaluable information.
Photos are stored securely in the cloud and ONLY available in the event of an emergency. It only takes seconds to take a photo, once you've armed the system - you can even upload photo taken previous to logging in.
Once you've logged in, only you can logout or reset your timer. We do this to ensure nobody takes your phone and logs you out. When you setup the app for the first time, you create a PIN - any series of numbers you can easily remember. Anytime you logout or reset your timer, you will be prompted to enter your PIN. It just takes a second and you're done!
In the event of a situation where someone is trying to force you to logout, you can optionally setup a Failsafe PIN. If the Failsafe PIN is used, the app acts like everything is normal, but it sends push notifications to your team letting them know. Your team is trained to immediately call the police and forward them a link that allows law enforcement to temporarily see your location in real-time and any photos you've uploaded.
You can optionally setup a Panic Button that is visible once you login. Just press and hold the button for 3 seconds and your phone automatically calls 911. The app also sends notifications to your team so they can forward the Tracker page to law enforcement.
For those situations where you just need a reason to excuse yourself, the optional Bailout Button allows you to auto-dial any contact of your choosing. No alerts are sent out. This is just a convenient way to quickly call with the app open.
Once you've armed your Agent App, only you can logout or reset your timer. We do this to ensure nobody takes your phone and resets the timer or logs you out. When you setup the app for the first time, you create a PIN - any series of numbers you can easily remember. Anytime you logout or reset your timer, you will be prompted to enter your PIN. It just takes a second and you're done!
Active security is critical. In the event of an aggressive assailant, you will likely not have time to grab your phone and get help. That's where Real Agent Guard comes in - when your count-down timer hits zero, your team will be alerted and will attempt to contact you. If they cannot reach you, your team will have real-time GPS of your position and can forward law enforcement a link that lets them see your location in real-time and any photos you have uploaded.